Shipping policy
SHIPPING POLICY
Last Updated: September 28, 2026
Thank you for shopping with Pagel Services Shop. This Shipping Policy explains how shipping, delivery, tracking, and shipping-related issues are handled for orders placed through our online store.
SHIPPING RATES
Our standard shipping rate is currently $8 per order unless another shipping rate or special shipping option is displayed at checkout.
Any applicable shipping charges will be shown before you complete your purchase.
ORDER PROCESSING
Orders are processed as quickly as possible.
Processing times may vary depending on order volume, product availability, merchandise launches, sweepstakes promotions, holidays, weekends, or other circumstances.
Placing an order does not guarantee same-day or next-day shipment.
Once your order has shipped, you will receive tracking information when available.
DELIVERY TIMES
Delivery times shown by shipping carriers are estimates and are not guaranteed.
Pagel Services is not responsible for carrier delays caused by weather, transportation disruptions, holidays, high shipping volume, incorrect addresses, or other circumstances outside our reasonable control.
A delayed shipment does not affect any sweepstakes or giveaway entries properly associated with an eligible purchase.
TRACKING INFORMATION
When tracking information is available, it will be sent to the email address or contact information provided with your order.
Please allow time for the shipping carrier to begin displaying tracking activity after a label has been created.
SHIPPING ADDRESSES
Customers are responsible for entering a complete and accurate shipping address when placing an order.
Please review your address carefully before submitting your purchase.
If you notice an address error after placing an order, contact us as soon as possible at merch@pagelservices.net.
We cannot guarantee that an address can be changed after an order has entered fulfillment or been shipped.
RETURNED-TO-SENDER PACKAGES
If a package is returned to Pagel Services because of an incorrect or incomplete customer-provided address, refusal of delivery, failed delivery attempts, or another customer-related delivery issue, additional shipping charges may be required before the order is shipped again.
Original shipping charges may not be refundable in these situations.
LOST OR MISSING PACKAGES
If your tracking information shows unusual delays or you believe your package may be lost, please contact merch@pagelservices.net with your order number.
We may ask you to allow additional time for the carrier to complete delivery or investigate the shipment.
If tracking shows that a package was delivered but you cannot locate it, please first check:
• Around your property and delivery location
• With other members of your household
• With neighbors, building staff, or anyone who may have accepted the package
• With the shipping carrier
If the package still cannot be located, contact us and we will review the situation with you.
DAMAGED PACKAGES OR INCORRECT ITEMS
Please inspect your order when it arrives.
If merchandise arrives damaged, defective, misprinted, or incorrect, contact us at merch@pagelservices.net within 7 days of delivery.
Please include:
• Your order number
• A description of the issue
• Photos of the merchandise and packaging when applicable
Once reviewed, Pagel Services may provide a replacement, exchange, refund, or other appropriate resolution.
MULTIPLE SHIPMENTS
Some orders may be shipped in more than one package.
If your order is split into multiple shipments, you may receive separate tracking information for each package.
ORDER CHANGES AND CANCELLATIONS
Orders may begin processing shortly after they are placed.
If you need to change or cancel an order, contact merch@pagelservices.net as soon as possible.
We cannot guarantee that changes or cancellations can be made once fulfillment has begun.
If an order has already shipped, our Return & Refund Policy will apply.
SWEEPSTAKES AND GIVEAWAY ORDERS
Shipping and delivery of merchandise are separate from sweepstakes or giveaway entry administration.
A shipping delay does not invalidate otherwise eligible entries.
If an order is canceled, returned, disputed, charged back, or refunded, associated sweepstakes entries may be adjusted or removed in accordance with the applicable Official Rules and our Return & Refund Policy.
No purchase is necessary to enter or win a Pagel Services sweepstakes or giveaway.
CONTACT US
For questions about shipping or an existing order, contact:
Pagel Services Shop
Email: merch@pagelservices.net
Phone: 608-732-7722